About Excellerate Security

Security Built on a Standard, Not a Promise

Excellerate Security is a professional security services provider operating across South Africa. We are PSIRA-registered, BBBEE-verified, and part of the Excellerate Services group, one of South Africa’s established integrated soft services organisations.
Our work is grounded in one commitment: every space we are responsible for, we leave safer than before.

Part of Something Bigger

Excellerate Security is a division of Excellerate Services, which manages security, cleaning, hygiene, pest control, landscaping, food services, and parking across commercial, institutional, and industrial properties nationally and across sub-Saharan Africa.

Operating as part of a multi-service group gives Excellerate Security an operational discipline and management infrastructure that standalone security companies cannot replicate. The reporting structure, performance management systems, and client accountability mechanisms that govern a national soft services group apply equally to every security deployment we make.

For clients who need security integrated with other facility services, this is not a coordination challenge. It is already built in.

The Better Way: Our Operational Standard

The Better Way is not a brand promise. It is the operating standard applied across every service Excellerate delivers.
 
This standard is the same at a shopping centre in Rosebank as it is at an industrial facility in Pinetown. The environment is different. The standard is not.
 
In security terms, The Better Way means:
  • Patrol schedules are defined and met, not approximated
  • Access control protocols are documented and followed consistently
  • Incident reports are filed, escalated, and responded to within agreed timeframes
  • Officer deployment, attendance, and conduct is tracked and reported
  • Incident reports are filed within agreed timeframes and escalated where required For Facilities Managers and Security Managers, this means your security programme is actively managed, not simply staffed.
  • Clients receive performance data on a regular cadence, not only when something goes wrong

Velocity and the Performance Centre: Visibility Across Your Portfolio

Excellerate Security’s Performance Centre gives clients real-time visibility into security operations. Patrol logs, access events, incident data, and SLA performance are tracked across every active site in a client’s portfolio and reported through a single dashboard.
 
For Security Managers responsible for multiple properties, this replaces anecdotal feedback with a live operational picture. Variances are identified and addressed proactively, not discovered during a site visit.

Our Credentials

B-BBEE Level 1

Excellerate is a level 1 B-BBEE Suppier. For procurement teams managing BBBEE compliance and preferred supplier requirements, this is one supplier, one scorecard, and one verified credential. Our BBBEE certificate is available on the Excellerate Services website for Download

PSIRA Registration

All Excellerate Security personnel are registered with the Private Security Industry Regulatory Authority (PSIRA) and operate in full compliance with the Private Security Industry Regulation Act. This is not optional. It is the regulatory baseline, and we verify it consistently across our deployed workforce.

SASA Gold Class Member

Gold membership is the highest tier of the Security Association of South Africa. The industry’s largest employers’ association. It requires documented proof of full compliance with PSIRA registration, the industry bargaining council, and all applicable legislation. 

Values That Are Lived, Not Listed

The Excellerate group operates under four values: Respect, Integrity, Excellence, and Partnership.


In security operations, these are not aspirations. They are daily requirements. Respect for the people we guard, the spaces we protect, and the clients who trust us with their assets. Integrity in how we report, escalate, and account for our performance. Excellence in the standard of every deployment. Partnership in how we engage, not as a vendor who turns up and leaves, but as a long-term custodian of the environments we manage.

National Footprint

Excellerate Security operates across Johannesburg, Cape Town, Durban, and the wider national footprint. Operations are managed to the same standard in every region.

Start a Conversation

If you are evaluating a new security provider, or want to understand what a properly structured security programme looks like for your environment, start with a consultation.

Get in touch with Excellerate Security.